Ray is 65 and has recently passed a plumbing exam which has updated his skills and competency.

He visits his Community Mental Health Team (CMHT) where they have assisted him to do his C.V. which he is currently distributing himself to lots of different plumbing companies. He is really motivated to find some part time work in this field. We have told him that we will put in a good word with the local handy man service that we use! This is very different from the man we started supporting.

Ray had not lived independently for some years. His ability to adhere to tenancy rules was limited and he neglected his personal hygiene. With our support and his effort, he has moved from our recovery service to independence in his own rented flat in just five months.

Our recovery support is a personalised one-to-one supported living service designed to protect and improve the mental, physical and emotional well being of individuals whilst promoting independence. His support initially was 2:1 especially when he went to appointments to ensure that Ray felt he was being heard and that he understood information being given to him. Once Ray had settled into the property and we had a clear understanding of what mattered to him and how best to support him including any risks for Ray and his team, we were able to support Ray on a ratio of 1:1. Ray has a past history of self-neglect which included issues around personal hygiene. Ray required daily prompting and monitoring to ensure that he attended to his personal care needs. Ray was supported to create a daily routine, which included prompting him to carry out all aspects of his personal care along with taking his medication. This structure allowed him to successfully attend to his personal care and with a graded approach he was encouraged to develop his independence and complete tasks with less prompting. This was monitored and one-to-one time utilised to discuss any barriers or issues he had with managing his personal care routine without being prompted.

We also focused on helping him to express himself, developing his confidence, learning how to look after his health and medication, dealing with finances and purchasing items for his new home.

We still support Ray via our outreach team for 3 hours per week, ensuring he takes his medication, checking his appearance and going shopping with him. He enjoys seeing his support workers and he seems content and has settled in well to his new surroundings.

Ray says : "I enjoyed living at Recovery, made some good friends and felt that I was really helped to move on by my support workers. I am really happy where I live now and can pop into Recovery


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