Outcomes and Governance
Ensuring quality and compliance in everything we do.
Our commitment to excellence
Quality is at the heart of everything we do. Our work is underpinned by fully audited and regularly reviewed processes that keep people safe and supported.
By regularly auditing our services and reviewing how we work, we ensure each person receives truly personalised and independent supported living.
This approach provides reassurance to the people we support, their families, commissioning authorities, and regulatory bodies.
CQC Reports:
Our ‘Experts by Experience’ programme
To feed our audit process, we have also developed an ‘Expert by Experience’ programme. This enables any people we support who are interested, to work alongside members of the quality team and specially-trained support workers. They accompany them to visit services and speak with staff and those we support about how the service meets peoples’ needs. This information then feeds into audits in respect of those services.
Certificates
We are proud to hold the following Health and Safety, and Data Protection and Governance certificatations'
